When it comes to made-to-measure blinds, curtains, and shutters in the UK, Hillarys Blinds is a name that’s hard to miss. With over 50 years in the window furnishing business and millions of customers across the country, they’ve built a reputation for quality, service, and convenience.
But with so many options available online and on the high street, how does Hillarys really measure up? In this article, I’ll be sharing both my personal experience as a customer and a complete overview of the company based on public reviews and expert insights.
Company Overview: Who Are Hillarys Blinds?
Founded in 1971 in Nottingham, Hillarys has grown into one of the UK’s leading providers of made-to-measure window furnishings, offering:
-
Blinds (roller, Roman, vertical, wooden, Venetian)
-
Shutters
-
Curtains
-
Day & night blinds
-
Conservatory shading solutions
What truly sets Hillary’s apart is their end-to-end service: they offer free in-home consultations, professional measuring, and fitting — all done by a local advisor. This means you don’t need to worry about getting the measuring tape out or making costly DIY mistakes.
Product Quality: What Customers Are Saying
One of the most praised aspects of Hillary’s Blinds is their top-tier material quality. Customers often describe the blinds as premium-feeling, well-built, and stylish. Whether it’s the softness of the Roman fabrics or the strength of the wooden Venetian slats, it’s clear that care is taken with craftsmanship.
What people love:
-
A wide selection of colours, textures, and finishes
-
Custom-made to fit perfectly
-
Durable, long-lasting products
-
Ability to colour match to existing décor
What could improve:
-
Some find the price higher than expected
-
Minor delays in delivery or fitting (though rare)
That said, many agree that the quality justifies the investment, especially for those upgrading long-term or looking for an elegant finish.
My Personal Experience With Hillarys: Friendly Faces and Flawless Fitting
When I booked Hillary’s, I was hoping for convenience and quality — and I got both.
My local advisor arrived on time, smartly dressed, and carried a wide range of samples. He was warm, helpful, and never once pushy. We talked through different styles, fabrics, and what would work best in each room. His guidance made the decision much easier.
After I chose the styles I liked, he took precise measurements and gave me all the information I needed. A couple of weeks later, he returned for the installation, which was carried out smoothly and professionally.
He even took time to clean up afterwards and ensured each blind functioned perfectly. It was the sort of genuine, polite service you don’t often see these days.
Blinds I Ordered and How They Performed
I selected a combination of:
-
Roman blinds for my living room (warm and elegant)
-
Venetian blinds for the kitchen (modern and easy to clean)
-
Blackout roller blinds for the bedroom (ideal for sleep)
Each one was fitted flawlessly. The Roman blinds gave the lounge a soft, high-end feel, while the Venetians added a sleek look to my kitchen. The blackout roller? Life-changing. It truly blocks out all the light and helps me sleep better.
What stood out most is how well-made and functional everything feels. Nothing cheap or flimsy — just solid, dependable quality.
Service & Installation: Is It Really Hassle-Free?
Absolutely. Hillary’s offers a fully managed experience, which means you don’t have to worry about measuring, fitting, or figuring out the right style alone.
Here’s how it works:
-
Book a free home appointment — online or by phone
-
A local advisor brings samples and takes measurements
-
You get a quote on the spot
-
The advisor returns to install your made-to-measure blinds
For me, the process was not only easy but actually enjoyable. My advisor explained everything clearly, worked efficiently, and respected my home and time.
“The process was smooth from start to finish. The advisor was knowledgeable and not pushy at all.” – Trustpilot review
Customer Satisfaction: What Do Reviews Really Say?
Across platforms like Trustpilot, Google Reviews, and Facebook, Hillarys consistently receives high praise for its service and quality.
Average ratings:
-
Trustpilot: ★★★★☆ (4.3/5) — over 30,000 reviews
-
Google Reviews: Varies by region, typically 4+ stars
-
Facebook: Noted for helpful responses and strong customer support
Common feedback highlights:
-
“Impressed with the whole service – and the blinds look amazing!”
-
“More expensive than expected, but well worth it.”
-
“Our advisor was friendly, punctual, and highly skilled.”
Pricing & Value: Is Hillarys Expensive?
While exact figures vary based on your selections and room sizes, Hillarys is often viewed as a premium service — and the pricing reflects that.
However, what you’re truly paying for is value, reliability, and peace of mind. From the first visit to the final fitting, everything is handled with care. Many customers (myself included) feel the end result is well worth the investment.
They also offer seasonal promotions and multi-blind offers, which help make the experience more cost-effective if you’re updating several rooms.
Who Should Choose Hillarys?
I’d recommend Hillarys to anyone who wants:
-
A tailored, high-end finish
-
Guidance from a professional advisor
-
Stress-free installation
-
Blinds that last and look beautiful
-
A company with strong customer service values
Whether you’re furnishing your forever home or upgrading a few key rooms, Hillarys delivers confidence and class.
Pros and Cons Summary
Pros | Cons |
---|---|
Excellent product quality | Higher cost than off-the-shelf options |
Free in-home consultation | Appointment slots may book up quickly |
Friendly, trained local advisors | Only available in the UK |
Professional measuring and fitting | Some wait time between measuring & fitting |
Huge range of styles and fabrics | Fabric availability may vary by area |
Final Verdict: Are Hillarys Blinds Worth It?
Yes — and I say that confidently as both a customer and a reviewer.
Hillarys provides beautifully made, expertly fitted blinds, with exceptional service from start to finish. Their friendly, skilled advisors make the whole process easy, and the end result truly transforms your space.
If you’re after quality, reliability, and a company that values its customers, Hillarys Blinds is well worth your time.